My family and I booked a large, multi-city trip across Europe for my parents’ 40th anniversary, using a major online booking platform. Just two weeks before departure, three of our connecting flights were significantly altered, creating massive layovers that my elderly parents can’t comfortably handle. Has anyone dealt with last-minute, major itinerary changes when traveling with a large group or elderly family members? How did you manage the rebooking process without losing a fortune in fees, and did your booking agency step up to help?
Group Admins
-
Entsion posted an update in the group
Navigating Sudden Changes in Group Travel Itineraries 1 month, 1 week agoWhen our group trip to Spain got disrupted by a schedule change, the agency we used offered alternative flights, but they required overnight stays we hadn’t budgeted for. We ended up canceling the affected legs and booking trains instead, which turned out to be less stressful than dealing with airports.
-
-
-
We ran into a comparable situation last year when trying to coordinate a family reunion in Greece. The initial flights were changed, creating an impossible connection for my sister’s family. We had originally used a third-party booking site, which made sorting out the mess quite complicated because the airline kept directing us back to the agency.…[Read more]