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I have been working with https://shifton.com/shift-scheduling for over six months now and I can share some tips that help avoid such situations. Firstly, it is important to set up employee profiles correctly based on their preferences. For example, if someone has special requests for weekends or vacations, this data can be entered into the system and it will take them into account when automatically creating a schedule. It is important that all employees update this information in their profiles in advance to avoid confusion at the last minute. If some situation still goes beyond the automatic settings, you can always manually adjust the schedule. Secondly, I recommend integrating the system with employee calendars. For example, if your employees have external calendars (Google Calendar, Outlook, etc.), then shift creator allows you to synchronize data. This makes planning easier, because the system will automatically take into account all busy dates and will not offer shifts when a person already has other plans. This approach significantly reduces the number of errors.