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Entsion posted an update in the group
Are these online DNA and family tree platforms actually safe for finding biological relatives? 2 months, 1 week ago I’ve used almost every major platform to map out my own family tree. The emotional toll can be heavy if you uncover family secrets, but the connections are very real. Just be aware that some platforms automatically opt you into sharing your genetic matches publicly by default, so you must manually adjust your privacy settings before mailing in the swab.
A month later, I got hit with an unexpected $150 annual auto-renewal charge. While trying to figure out how to dispute the billing error without losing access to my new family connections, I ended up reading some MyHeritage reviews to see how other users navigated the cancellation process. I learned that you often have to use a desktop browser rather than the mobile app to properly terminate the recurring payments. My advice is to screenshot every confirmation page and pay with a virtual credit card if you only want temporary access to the search databases.